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When you make a reservation at a very closer time; like 3, 2 or 1 day ago, we might not receive your details on time. It is HIGLY IMPORTANT that you must e-mail or call us to inform about your reservation so that you won’t be disappointed.
If you need a confirmation letter for your reservation please send an e-mail to firstname.lastname@example.org.
Please note that balloon flights are very weather dependent. When there is a cancellation due to uncooperative weather we will return your money back to your bank. This period sometimes takes longer period then normally we expect due to different holiday times between the countries and also different agreements between the banks.